You can reach us anytime by email at info@motoplyx.com. Our customer service team typically replies within 24 hours.
Yes, we ship to most countries worldwide.
All orders are processed and shipped directly from our fulfillment centers, depending on your location, to ensure the fastest delivery possible.
We can make changes or cancel an order if it hasn’t been processed yet. Please contact us within 12 hours of placing your order. Once an order has been shipped, we are unable to cancel it.
We accept PayPal, Visa, Mastercard, American Express, and other major credit/debit cards.
Orders are processed within 1–3 business days after payment is confirmed.
Delivery times vary depending on your location. On average, shipping takes 7–15 business days.
If your order doesn’t arrive within the estimated timeframe, please contact us. We’ll investigate and either reship your order or issue a refund.
Customs fees, duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
If you’re not satisfied, you may return items within 30 days of delivery. Please contact our support team for instructions before sending anything back.
Please email us with photos of the product within 7 days of receiving your order. We’ll arrange a replacement or refund at no extra cost to you.
Once we receive and inspect your return, refunds are processed within 5–10 business days back to your original payment method.